faq

FAQS

Here are answers to some common questions. 
  • How do digital payments work?

    If you're in the U.S. you can already offer digital payments to your clients. Once you offer this option, you will need to complete your Merchant Profile in order to deposit your funds into your bank account. Completing your Merchant Profile includes creating a password for your Chase Integrated Payments by WePay account, filling out your KYC information, and entering in your bank information. If your clients pay digitally, the initial payment goes through on signing, and the final payment is automatically charged on the date you've chosen. These payments will move directly into your Chase Integrated Payments by WePay account (which you setup through the Agree Finance Section) and they take 2-5 business days to process and be deposited into your bank account.

  • Will my info & payments be secure?

    Absolutely. We use Chase Integrated Payments by WePay as our payment processor. They are one of the world's leaders in payment facilitation, and serve some of the most used and trusted companies with payment solutions.



  • More questions about digital payments?

    We're here to help. Just click on the little chat button at the bottom of the page and ask your question there and we'll get back to you. 


  • Are Agree contracts legally binding?

    Yes! In 2000, the U.S. Congress passed the ESIGN act, which states that digital signature are legally binding. When Agree was created, our lawyers approved the base contracts that we created for you. The contract items are fully customizable, and you'll be able to add your own terms and conditions. Because local laws can vary, we recommend speaking with a local lawyer to ensure your contract is valid in your area.



  • What is an "active" contract?

    Active contracts are contracts that have been created and sent out to clients. All free Agree accounts allow the user to have one active contract at a time. A contract that has been sent only becomes complete, and ready to use again, once the event date has passed and the final payment has been made.



  • Is there a credit card transaction fee?

    Yes, a small one. All payments are processed through Chase Integrated Payments by WePay and use an industry-standard transaction fee of 2.99% + .30¢ on all digital payments. This fee will never apply to non-digital payments such as cash or check.

Share by: